When you purchase a Ginger Premium subscription through the Google Play Store (Android) or the App Store (iOS), that subscription is tied specifically to the mobile device and operating system where you made the purchase.
What this means:
- Android Purchase: A Ginger Premium subscription bought on the Google Play Store will only work on Android devices. It will not activate Premium features on iOS devices or the Ginger Desktop app.
- iOS Purchase: Similarly, a subscription purchased through the App Store is exclusive to iOS devices and won't carry over to Android or desktop.
How to get Ginger Premium on all your devices:
-
Purchase through the Ginger website: The best way to ensure your Premium subscription works across all your devices (Android, iOS, and desktop) is to purchase it directly through our online store.
Refunds: If you accidentally purchased a mobile-only subscription and want a refund, you'll need to contact the respective app store (Google Play or Apple App Store) directly, as Ginger cannot manage those transactions.
If you have any further questions, feel free to reach out to our support team