If you're trying to reset your password but get a message that your account doesn't exist, it likely means you need to create an account first. After setting up your account, you can log in to Ginger. For existing users needing a password reset, please refer to our article on the password reset process for step-by-step guidance. If you need more help, additional support is available.
**If you originally signed up using Google, Facebook, or Apple, you won’t be able to reset your password. You'll need to sign in through the respective platform to access your account.
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