Help Center

Help Center

How do I reset my password?

In order to reset your password click here: "Forgot your password" and follow the below steps:

  1. Click on "Forgot your password".
  2. Insert the email you use to log in to Ginger and click on submit.
  3. After you click submit you will see the warning message that "You will shortly receive an email which contains a link allowing you to reset your password".
  4. Open the email you received from Ginger and click the reset password link.
  5. When you click on the reset password link you will be redirected to the reset password site; once there insert the new password in both fields.

Please note that the reset password is only for users who use email to login and not Facebook and Google+ login.



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