If you can’t remember the email used for your Ginger account, first try locating any emails from Ginger in your mailbox. Otherwise, please contact us with the following information to assist in recovering your account:
- Email Address Used for Purchase: If available, provide the email address used during the purchase of your Ginger account.
- Order Reference Number: Include the unique order reference number from your purchase confirmation.
- Credit Card Details: For credit card payments, share the last four digits of your card number, the card type, and the date of the charge.
- PayPal Email Address: If you used PayPal, provide the email address linked to your PayPal account.
With this information, we can help verify your identity and assist in restoring access to your Ginger account.
Still need help? Our support team is just a click away for any further assistance, contact support now