Ginger can't reset your password for Google, Facebook, or Apple because we don't have access to those accounts. If you used one of those services to sign up for Ginger, you'll need to use that same login to access Ginger.
Resetting your password in this case means resetting the password for your Google, Facebook, or Apple account, which you can do through their respective platforms.
If you'd prefer not to use those services to log into Ginger anymore, you can create a separate, standalone Ginger account by following the steps outlined here.
If you want to change the email address associated with your premium Ginger account, please follow the instructions provided in this article here.