Help Center

Help Center

Subscription Cancellation

You may cancel your membership at any time, and you will continue to have access to your Ginger premium account through the end of your billing period. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL MEMBERSHIP PERIODS. To cancel your subscription please use the 'Contact us' form to request your cancellation.
Please provide in your request:

1) The email address used in the purchase
2) The order reference number
3) The last 4 digits of your credit card number, card type and date of charge

If you cancel your subscription, your account will automatically close at the end of your current billing period and be downgraded to a free account. 


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