Help Center

Help Center

 Billing Issues

 In order to view and edit your billing information you need to log into the shopper's control panel.
* Go to: https://cp.bluesnap.com/jsp/account_login.jsp
* Enter your username: XXXXXXXXXXXX and password. (You should be able to see your user name in your original invoice)
* Please use "forgot password" if needed.

 

You can use the link below to retrieve your receipt and obtain an official invoice:
https://shoppers.bluesnap.com/jsp/order_locator_info.jsp?refId=FEED544EBE4A5CB7&acd=8C28C761CA035310

 

If further assistant is required about billing matters, please contact our billing department at support@bluesnap.com
Phone: +1 (866) 312-7733 
Monday - Thursday: 1am-9pm EST | Friday: 8am-9pm EST | Sunday: 1am-12pm EST

 

**If you have been charged by mistake or there has been an error in billing, please submit a support ticket detailing the issue. One of our support representatives will contact you to get more details and provide you with an assistance.

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