Help Center

Help Center

Why am I unable to purchase the unlimited correction subscription for my Ginger Keyboard?

Please check the table below to understand the reason you are unable to purchase an unlimited correction subscription.

Just compare the error code or name that is displayed when trying to complete the purchase.


Error Name Error Code Description
Service Unavailable 2 Network connection is down.
Billing Unavailable 3 The Google billing service is unavailable at the moment.
Item Already Owned 7 Failure to purchase since item is already owned.

If you are still unable to proceed with your purchase, please contact our support using the  link:

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