Help Center

Help Center

What should I do if my download freezes before it has finished installing?

In order to close the installation, please follow these steps:

  1. Click on Ctrl+Shift+Esc and choose Start Task Manager.
  2. Click on the Processes tab.
  3. Look for a process named “GingerSetup”.
  4. Choose this process and click “End process”.

Now, try downloading Ginger from the Ginger website.

Didn’t find an answer?